Veira™ JointDefence 60 Chews

Great question — and an important one, because the right dose is what makes the difference between a supplement that quietly does its job and one that just sits in the jar.

The amount your dog needs comes down to one thing: their weight. That's it. Not their breed, not their age, not how active they are — just how much they weigh, because that's what determines how much glucosamine actually needs to reach their joints to fall within the therapeutic range backed by veterinary research.

To make this simple, Veira™ JointDefence comes in four sizes:

- Small dogs (up to 15 kg) — like French Bulldogs, Pugs, Cocker Spaniels, Chihuahuas, and Shih Tzus — get 1–2 chews a day, from a 1-jar pack.
- Medium dogs (15–35 kg) — like Bulldogs, Golden Retrievers, and Springer Spaniels — get 3–4 chews a day, from a 2-jar pack.
- Large dogs (35–60 kg) — like German Shepherds, Rottweilers, and Dobermans — get 5–6 chews a day, from a 3-jar pack.
- Giant breeds (60 kg+) — like Great Danes, Mastiffs, Saint Bernards, and Newfoundlands — get 7–8 chews a day, from a 4-jar pack.

Just pick the jar that matches your dog's weight at checkout, and we'll take care of the maths for you.

Now, here's the part most owners don't know, and it actually matters: for the first 4–6 weeks, you give the higher number in your dog's range. This is called a loading dose, and it's standard veterinary practice — it's the fastest way to build up therapeutic glucosamine levels in the joint, rather than slowly trickling in over months. After that window, you simply step down to the lower number as your dog's ongoing daily maintenance dose. Think of it less like "more is better" and more like giving the joint a proper head start, then settling into a sustainable daily rhythm.

A few things owners often wonder about here:

Is it the same for puppies, adult dogs, and seniors? Yes — dosing is based purely on current body weight, at every life stage. A growing puppy gets dosed for the weight they are today, not the weight they'll be as an adult. As they grow, you simply move up a tier when they cross into the next weight range. The same logic applies in reverse for senior dogs who may have lost a little weight over the years — what matters is what the scale says now, not what it said five years ago.

What if my dog is right on the border between two sizes? If your dog sits close to a tier boundary — say, 14 kg or 36 kg — it's perfectly fine to start at the lower tier and simply keep an eye on their weight over the coming weeks. Joint supplements work cumulatively, not on a knife's edge, so being a kilogram either side of a boundary isn't something to lose sleep over.

What if I forget a day? No need to double up the next day. Just resume your normal dose. Consistency over weeks and months is what builds the cartilage-level benefits — one missed day won't undo that.

The bigger picture here is simple: this isn't a guess-and-hope dosing chart. It's been mathematically checked against the 15–30 mg/kg therapeutic glucosamine window for every single tier, so whether you've got a five-kilogram lap dog or a ninety-kilogram gentle giant, they're getting a dose that actually sits inside the range veterinary research supports — never too little to matter, never more than they need.

Still unsure which size or dose is right for your dog? Just email us at veira.core.support@gmail.com — we're always happy to help you work it out.

This is probably the most important question you can ask about any joint supplement — because the honest truth is, most of them rely on just one ingredient and hope it does everything. Veira™ JointDefence doesn't work that way, and here's exactly why.

Every Veira™ JointDefence chew is built around a three-part system, where each ingredient tackles a completely different part of joint health. Think of it less like one tool trying to do every job, and more like three specialists, each handling the part they're actually trained for.

Glucosamine HCl (200mg) — The foundation
This is the ingredient most people have heard of, and for good reason. It's been confirmed by isotope-tracing studies to travel directly from the gut to joint cartilage in dogs — so it's not just passing through, it's genuinely reaching where it needs to. Once there, it supplies the raw building blocks (glycosaminoglycans and proteoglycans) that cartilage needs to maintain itself, helps inhibit the breakdown of type II collagen — the primary structural collagen in cartilage — and increases synovial fluid viscosity, which simply means the joint moves more smoothly, like oiling a hinge that's started to squeak. We use the HCl form specifically because it delivers around 83% pure glucosamine by weight, compared to roughly 65% for the sulphate form many cheaper supplements use — so your dog gets more active ingredient from every single Veira™ JointDefence chew, not filler. Sourced from shrimp and crab.

MSM (100mg) — The inflammation switch
Here's where most basic supplements stop short, and where Veira™ goes further. MSM (methylsulfonylmethane) provides bioavailable organic sulphur, a structural component of collagen in joints, tendons, and ligaments — so it's not just supporting cartilage, it's supporting everything around it too. More importantly, it inhibits NF-κB, which is essentially the master inflammation switch that drives ongoing cartilage breakdown. It also suppresses the same pro-inflammatory cytokines (TNF-α, IL-1β, IL-6) and the same COX-2 pathway that NSAIDs target — but without the stomach or liver strain that comes with long-term medication use. When combined with glucosamine, clinical research shows this pairing produces a 60–70% improvement in lameness scores — which is the headline number behind this entire formula, and far beyond what either ingredient manages alone.

Wild Alaskan Salmon Oil (95mg) — The third pathway
Even with cartilage supported and inflammation calmed, there's a third piece most single-ingredient supplements miss entirely: a separate inflammatory pathway running through prostaglandins. The EPA in this salmon oil competes with arachidonic acid for COX enzymes, reducing prostaglandin E2 production through a route that glucosamine and MSM simply don't cover. There's even patent-confirmed synergy here — combined with glucosamine, it produces a greater reduction in COX activity, CRP, IL-6, and TNF-α than either ingredient manages on its own. It's particularly valuable for ageing dogs, very active dogs, or heavier-set breeds carrying repeated stress through their joints day after day.

The antioxidant network
Joint tissue takes a quiet beating from everyday oxidative stress, so every Veira™ JointDefence chew also includes CoQ10 (10mg) and Natural Vitamin E (4 IU), which work together in a regenerating loop — CoQ10 actually recharges Vitamin E after it neutralises free radicals, so antioxidant protection in joint tissue keeps running throughout the day instead of fading a few hours after breakfast. Vitamin E also plays a second, quieter role here: preserving the integrity of the salmon oil itself, so the omega-3 benefit you're paying for hasn't degraded by the time your dog eats it. Riboflavin (Vitamin B2, 1mg) supports this same antioxidant system from another angle, as the sole cofactor for regenerating glutathione — the body's master antioxidant.

The B-vitamin complex
Rounding out the formula is a full B-vitamin complex: Pyridoxine (Vitamin B6, 1mg), Folic Acid (Vitamin B9, 0.22mg), and Methylcobalamin (Vitamin B12, 0.005mg). These work together to support healthy cellular energy production and normal nerve function — which matters more than it might sound, because joint repair isn't just about having the right raw materials, it's about your dog's body having the energy to actually use them. An ageing dog whose natural energy production has slowed down, or a young, growing puppy with constantly developing tissue, both benefit from this kind of steady, background support.

Gut health and structural support
A 500-million CFU probiotic blend (DOS-1 Lactobacillus acidophilus and ProDURA Bacillus coagulans, alongside Enterococcus faecium) supports gut-based immune regulation, which influences whole-body inflammation levels that can quietly affect joint comfort — and even helps reduce cortisol, the stress hormone linked to systemic inflammatory load. Vitamin A (1000 IU) supports normal connective tissue and epithelial turnover around the joint, while Vitamin D3 (0.002mg) regulates calcium absorption — because a joint is only ever as good as the bone structure it sits on.

Why does all of this matter? Because joint health was never really a one-ingredient problem. Cartilage, inflammation, oxidative stress, and the joint's everyday inflammatory load are different battles — and a formula that only fights one of them is always going to leave gaps. This is what "joint defence" actually means in our name: not a single hopeful ingredient, but a complete system working from every angle, every single day.

For full transparency, every Veira™ JointDefence chew (3g) also contains: brewers yeast, buffered white distilled vinegar, chicken liver, citric acid, coconut glycerin, coconut oil, natural hickorys, smoke flavour, powdered cellulose, rosemary extract, sunflower lecithin, sunflower oil, and tapioca starch — the ingredients that give it that soft, treat-like texture dogs genuinely enjoy.

If you'd like to see the full breakdown, sourcing details, or how a specific ingredient applies to your dog's situation, just email us at veira.core.support@gmail.com. We're always happy to walk through it with you.

Completely understandable question, and one we'd want answered too before giving anything new to a dog we love. Here's the honest, thorough answer.

Every ingredient in a Veira™ JointDefence chew has been checked against established veterinary safety thresholds — not just at the standard daily dose, but at the absolute maximum dose across our entire range: 8 chews a day, which is the loading dose for the largest dogs in our Giant tier. Even at that upper limit, every single ingredient sits at a minimum safety margin of roughly 440 times below any documented concern threshold. To put that in perspective: Vitamin D3 at the maximum dose comes in at around 9 IU per kg of body weight, against a vet-flagged concern threshold of 4,000 IU per kg — and MSM's safety margin against its documented LD50 is over 1,000 times below any level of concern. These aren't rough estimates; they're figures checked against sources including the Merck Veterinary Manual, EFSA scientific opinions, and peer-reviewed veterinary research. So whether your dog is on the maintenance dose or the loading dose, you're operating with an enormous buffer of safety in either direction.

What about allergies? This is worth addressing directly and honestly, because it matters. The glucosamine in Veira™ JointDefence is sourced from shellfish (shrimp and crab). If your dog has a known shellfish allergy, or if you're at all unsure, we'd genuinely recommend checking with your vet before starting — that's not us covering ourselves, that's just the responsible thing to say to a fellow dog owner. For the vast majority of dogs without a shellfish sensitivity, this is simply the source of one of the most bioavailable, well-absorbed forms of glucosamine available.

Can I give this alongside medication my vet has already prescribed? In most cases, yes — and here's why that's the case rather than just an assumption. MSM works through the same COX-2 pathway that NSAIDs target, but without putting the same strain on the stomach lining or liver that comes with long-term medication use.

That said, we always recommend speaking with your vet before combining Veira™ JointDefence with any existing medication or treatment plan — and we genuinely mean that, not as a disclaimer to cover ourselves, but because your vet knows your dog's specific history, current medications, and any underlying conditions in a way no supplement label ever can. Every dog's situation is different, especially if they're managing a diagnosed condition, taking multiple medications, or have any other ongoing health concerns. A quick conversation before starting is always the safest, smartest first step — and it's something we'd encourage no matter which joint supplement you were considering, not just ours.

Think of Veira™ JointDefence as something designed to work alongside good veterinary care, never as a replacement for it. Your vet is always your best source of guidance for your dog's individual needs, and we'd rather you ask the question now than wonder about it later.

Is it actually backed by anyone with real veterinary credentials, or is "vet-approved" just something brands say? We know that phrase gets thrown around loosely in this industry, so here's the specific answer: Veira™ JointDefence has been reviewed by Dr Margaret Ellis, a Senior Veterinary Surgeon with over 30 years of clinical experience. The formula itself is also built directly from clinical research — the glucosamine and MSM combination was studied in a randomised, double-blind, positive-controlled trial showing measurable improvements in pain scores, weight-bearing, and joint condition by Day 70. This isn't a formula assembled from guesswork and good intentions; every ingredient and every dose was chosen because the evidence supports it.

What if my dog has a sensitive stomach or known sensitivities to artificial ingredients? Veira™ JointDefence contains no artificial flavours, colours, or preservatives. The texture and taste come from natural ingredients like brewers yeast, chicken liver, and rosemary extract — which is also part of why dogs tend to take to it so readily, without the need to hide anything in cheese or fight to get a pill down.

Is it suitable for puppies, adult dogs, and senior dogs alike? Yes, across every life stage — but each comes with its own good reason to start. For puppies, especially fast-growing or heavier-set breeds, joint support from the very beginning means protecting cartilage before any strain has the chance to build up — proactive, not reactive. For adult dogs in their prime, it's about maintaining what's already working well and slowing the kind of gradual, invisible wear that doesn't show up until years later. And for senior dogs, where joints have naturally had more years of daily impact behind them, the combined cartilage support and anti-inflammatory action can make a genuinely noticeable difference to day-to-day comfort. The dosing simply adjusts to your dog's current weight at every stage — there's no separate "senior formula" or "puppy formula" to think about.

One more honest note: Veira™ JointDefence is a supplement, not a medication, and it isn't intended to diagnose, treat, or cure any joint condition. If your dog has been diagnosed with a specific condition like hip dysplasia or arthritis, it can still play a valuable supporting role alongside whatever care plan your vet has put together — but as always, that conversation with your vet should come first.

If your dog has a specific health condition, takes other medication, or you simply want a second opinion before starting, email us at veira.core.support@gmail.com. We're always happy to talk it through with you.

This is the question every owner is really asking, underneath all the others — "will this actually make a difference for my dog?" And the honest answer starts with something important: it depends what kind of "difference" you're looking for, because Veira™ JointDefence is built first and foremost around prevention and protection, not just visible, dramatic change.

Here's what we mean by that. Most joint products only get noticed once a dog is already limping, already hesitating on the stairs, already showing the kind of obvious stiffness that makes an owner search for help. By that point, the joint has usually been under stress for a long time — often years — quietly, before anyone noticed. Veira™ JointDefence is designed to work the other way around: supporting and protecting the cartilage, the connective tissue, and the joint's inflammatory environment before any of that becomes visible at all. So for a huge number of dogs taking this — young, healthy, currently pain-free dogs — the real "result" isn't something you'll necessarily see. It's something that doesn't happen. It's the limp that never develops. The stiff Tuesday morning that never arrives. The vet visit at age nine that never turns into "early signs of arthritis" because the groundwork was laid years earlier.

That said, if your dog already shows some stiffness, slower mornings, or hesitation before jumping, there's also a real, measurable, visible timeline you can expect — and it's worth knowing both sides of this clearly.

The clearest data point we have comes directly from clinical research: the glucosamine and MSM combination at the heart of Veira™ JointDefence was studied in a randomised, double-blind, positive-controlled trial, and showed measurable improvements in pain scores, weight-bearing, and overall joint condition by Day 70 — that's roughly ten weeks. The loading dose exists specifically to get you there faster: for the first 4–6 weeks, you give the higher chew number in your dog's weight range, building therapeutic glucosamine levels in the joint more quickly than a flat daily dose would. Some owners notice early signs well before the ten-week mark — a little more willingness to jump onto the sofa, slightly less hesitation on the stairs — even though the fullest clinical benefit tends to be most measurable around that Day 70 point.

What does protection actually look like, day to day, for a dog who isn't showing problems yet? It's quiet, cumulative, background work — cartilage being maintained instead of slowly worn down, inflammation being kept in check before it has the chance to build into something noticeable, the connective tissue around the joint staying resilient instead of gradually weakening. None of this announces itself with a dramatic before-and-after. It shows up later, as the years your dog doesn't slow down the way other dogs their age do. As the senior years that look a lot like the adult years before them. As the absence of a problem you were quietly worried about, rather than the presence of an obvious fix.

And what does it look like for a dog already showing some wear? Usually smaller, cumulative things rather than one dramatic moment: getting up from their bed without that slow, careful first step. Walks starting immediately instead of needing a few minutes to "warm up." Less hesitation at the bottom of the stairs. A bit more spring in the step on the way back from a long walk, instead of the usual stiffness the next morning.

Does this differ across puppies, adult dogs, and seniors? The protective mechanism is identical at every life stage, but the goal shifts a little. In puppies, especially fast-growing or heavier-set breeds, this is purely about getting ahead of strain before it has any chance to build up at all — full protection from week one, rather than catching up later. In adult dogs already moving comfortably, it's about maintaining that comfort for as many years as possible, and quietly slowing the kind of invisible wear that would otherwise creep in. In senior dogs, where joints have already had more years of daily impact behind them, results tend to be the most immediately visible, because there's more accumulated wear for the formula to actively work against.

What if I don't notice anything after a few months, and my dog wasn't showing problems to begin with? That's worth sitting with for a moment, because it's a fair thing to wonder. With prevention, there's no dramatic "before and after" to point to — you're working against a problem that hasn't happened yet, which is genuinely harder to feel reassured about than fixing something you can already see. What we'd suggest instead: keep an eye on the things that tend to show up first when joints start to struggle — morning stiffness, hesitation before jumping, slower starts to walks — and treat the absence of those as the real signal, even though it's a quieter one than a visible improvement. If you ever do notice early signs despite consistent daily use, that's exactly the kind of thing worth emailing us about or raising with your vet.

And if your dog was already showing some stiffness or hesitation, and you genuinely haven't seen any change after 8–10 weeks of consistent daily dosing? First, double-check the dose matches your dog's current weight, since under-dosing is the most common reason a supplement seems to underperform. Beyond that, we'd rather know about it than have you quietly give up — that's exactly what our 60-day money-back guarantee is there for, and it's also worth a conversation with your vet to rule out anything else going on.

One honest note either way: consistency is what makes any of this possible, whether you're protecting healthy joints or supporting joints already under strain. A missed day here and there won't undo progress, but this fundamentally works on accumulation — steady, daily delivery of the right building blocks and anti-inflammatory support, day after day. It's designed to be a daily habit, not an occasional treat.

If you've been giving Veira™ JointDefence for a while and want to talk through what you're seeing — or not seeing — email us at veira.core.support@gmail.com. We're always happy to help you figure out what's going on.

Fair question — and honestly, one of the most common reasons joint supplements end up forgotten at the back of a cupboard isn't that they don't work, it's that the dog simply won't take them. So let's address this properly, because it matters just as much as the science behind the formula.

Veira™ JointDefence is made as a soft chew, not a pill, tablet, or powder you have to disguise in food. That distinction matters more than it might seem. The texture is deliberately soft and treat-like — closer to a training treat your dog already gets excited about than anything resembling medicine. The flavour comes from real, natural ingredients: chicken liver, brewers yeast, and a touch of natural smoke flavour, the kind of savoury combination most dogs find genuinely appealing rather than something they tolerate. There's no need to crush it into dinner, wrap it in cheese, or hide it inside a treat pouch and hope they don't notice — for the vast majority of dogs, it's simply something they look forward to.

What about fussy eaters or dogs who are wary of new things? This is genuinely one of the areas where soft chews outperform tablets and capsules by a wide margin, because the format itself does a lot of the work. Even dogs who are notoriously picky, or who've spent years spitting out pills no matter how cleverly they were hidden, tend to take to a soft, savoury chew far more readily — because it reads as food, not medicine, from the very first bite. That said, every dog has their own personality, and a small number of dogs take a few days to warm up to anything new, joint chew or otherwise. If that happens, introducing it alongside a regular meal for the first few days, rather than on its own, usually smooths that over quickly.

Can I give a smaller portion, especially for smaller dogs or puppies on a lower dose? Yes — for dogs on the smaller end of a dosing range, you can simply offer a partial chew if needed. There's no special preparation required, and splitting a daily dose across a smaller portion doesn't affect how the ingredients are absorbed.

Should I give it as a treat, with food, or on its own? Whatever fits naturally into your dog's existing routine, honestly. Some owners give it first thing in the morning alongside breakfast, some treat it as a standalone reward after the morning walk, and some split the daily dose across two smaller moments rather than giving it all at once. There's no single "correct" way — consistency day to day matters far more than the exact moment you give it.

Does it count as an extra meal or affect their regular diet? No — it's designed to be given as a daily treat alongside your dog's normal food, not as a meal replacement or significant addition to their calorie intake. At just a few grams per chew, even dogs on the higher end of the dosing range (Giant breeds taking 7–8 chews during the loading phase) aren't taking in anything that meaningfully shifts their daily diet.

What if my dog still won't eat it, even after trying it as a treat and alongside food? This is rare, but it does happen occasionally, just as it would with any treat or food. If you've genuinely tried a few approaches and your dog still isn't interested, that's exactly the kind of situation our 60-day money-back guarantee exists for — we'd rather you tell us than have an untouched jar sitting in the cupboard.

If your dog is a particularly fussy eater and you'd like some practical tips before you even get started, email us at veira.core.support@gmail.com. We're always happy to share what's worked well for other owners in the same situation.

Simply. Try Veira™ JointDefence for a full 60 days. If you're not completely happy with it, for any reason at all, we refund every single penny. That's the whole guarantee — no hidden conditions, no fine print designed to make it harder than it sounds, no fighting to get your money back.

Here's exactly how it works, step by step:

1. Order your dog's correct size, and start giving it daily.
2. Give it a genuine, fair trial — for most owners, that means somewhere in the 60-day window.
3. If at any point you decide it's not right for your dog, email us at veira.core.support@gmail.com.
4. We refund you in full. No returns, no restocking fee, no questions designed to talk you out of it.

That's it. There's no step where we make this difficult on purpose.

Why 60 days specifically, and not 14 or 30 like a lot of other brands? Because that's how long it actually takes to judge this properly, and we'd rather you have a real answer than a rushed one. The clinical research behind the glucosamine and MSM combination at the heart of this formula showed measurable improvements in pain scores, weight-bearing, and joint condition by around Day 70. A 30-day guarantee would, frankly, be asking you to make up your mind before the most meaningful results have even had the chance to show. We chose 60 days because it gets you most of the way through that window — enough real, lived experience with your own dog to know whether this is genuinely working, rather than guessing after two weeks.

What counts as "not happy, for any reason"? Exactly what it says — any reason, full stop. Maybe your dog wasn't keen on the taste, even after you tried a few approaches. Maybe you simply didn't notice the difference you were hoping for. Maybe your circumstances changed entirely and it's just not the right time anymore. We will never ask you to justify it, prove something went wrong, or convince us you deserve your own money back. If you're not satisfied, that's the only reason we need.

Do I need to send anything back — an unused, opened, or partially used jar? No. We will never ask you to ship a half-empty jar of chews back to us before refunding you. That's not a reasonable thing to expect from a dog owner, and it's not how we want this relationship to work. The refund is built around trust, not paperwork and proof.

Is there a catch — a restocking fee, a percentage held back, store credit instead of a real refund? No catch, anywhere. It's a full refund, to your original payment method, every time. Not store credit. Not a partial amount. Not a refund minus some "processing fee" buried in the terms. We built it this way on purpose, because a guarantee with an asterisk next to it isn't really a guarantee.

Does this cover subscription orders, or only one-time purchases? Both, identically. Whether you bought a single jar as a one-time purchase or you're on a recurring Subscribe & Save delivery, the same 60-day guarantee applies in full. If you're on a subscription and decide it's not right for your dog, we handle the refund and cancel any upcoming deliveries in the very same email — you won't need to chase two separate things or worry about another charge landing while you wait for your refund.

So who actually carries the risk here? We do — entirely. You're not the one taking a gamble on a brand-new supplement for a dog you love. We are. If Veira™ JointDefence doesn't earn its place in your dog's daily routine, that's our cost to absorb, not yours. The only thing we're asking you to risk is 60 days of your time — and even that, we think, is a fair trade for genuinely knowing, one way or the other, instead of always wondering "what if we'd tried that joint chew."

Questions about the guarantee before you buy, or ready to start a refund? Email us any time at veira.core.support@gmail.com. We answer these personally, and we mean it just as much when the conversation is about a refund as when it's about a sale.

Let's cover both of these together, since they tend to go hand in hand for most owners.

Shipping & delivery times
We ship every order from within the UK, and delivery is completely free — on both one-time purchases and Subscribe & Save deliveries. No shipping fees hidden at checkout, either way. Delivery typically takes between 3–7 working days, depending on where in the UK you're located. Customers in major cities and most of England generally see their order arrive closer to the 3-day end, while more rural or remote parts of the UK can sometimes take closer to the full week — that's simply down to standard courier coverage, not anything specific to us. Either way, you'll receive tracking information as soon as your order ships, so you're never left wondering where it's got to.

Do you ship outside the UK? Right now, we ship exclusively within the UK. If you're outside the UK, we're not able to deliver to you at this time, but it's something we're keeping an eye on for the future — feel free to email us at veira.core.support@gmail.com if you'd like to be notified if that changes.

What happens if my order is lost or arrives damaged? Email us straight away at veira.core.support@gmail.com with your order details, and we'll sort out a replacement or refund — no need to deal with the courier yourself or jump through hoops to prove anything went wrong. That's on us to fix, not you.

How Subscribe & Save actually works
This is simpler than it might sound, so let's walk through it properly. When you choose your dog's size at checkout — Small, Medium, Large, or Giant — you're also choosing exactly how much you'll receive every month if you subscribe. So if your dog is a Medium (15–35 kg) and you select the Medium option, you'll automatically receive that same amount — 120 chews, in this case — delivered to your door once a month, every month, without needing to reorder or remember to restock. The size you pick at the start is the size you'll keep receiving, for as long as your subscription continues.

Will my subscription price ever increase without warning? No. The price you pay on your very first subscription order is the price you'll keep paying every month after that, for as long as your subscription runs — it doesn't quietly creep up after a few deliveries. If pricing were ever to change for any reason, we'd tell you directly and clearly ourselves, never as a surprise on your bank statement.

What if my dog moves up to a different weight tier over time — say, a growing puppy, or a dog who's gained or lost some weight? No problem at all. You can update your subscription size yourself directly in your account, or email us at veira.core.support@gmail.com if you'd rather we handle it for you, and we'll update it before your next delivery goes out. You're never locked into the size you originally chose if your dog's needs genuinely change — and your new size simply carries its own price going forward, with the same no-surprises approach.

Why subscribe instead of just buying one jar at a time? Two honest reasons. First, it's simply easier — your dog's joint support just keeps arriving every month, the same way their food does, without you needing to remember to reorder before the jar runs out. Given how much consistency matters for this kind of daily supplement, not running out unexpectedly is genuinely worth something. Second, it's better value: subscribing saves you 32% compared to paying full price each time, which adds up meaningfully over months and years of ongoing joint support.

Can I cancel my subscription whenever I want? Yes — any time, for any reason, with absolutely no minimum commitment and no cancellation fee. You can cancel it yourself, instantly, right from your own account — no need to email us, wait for a reply, or have an awkward conversation about it. Just log in, go to your subscription, and cancel in a couple of clicks. There's no contract you're locked into, no "you must stay subscribed for X months" clause buried anywhere, and no charge sneaking through after you've cancelled. Prefer to email instead? That's completely fine too — veira.core.support@gmail.com works just as well if you'd rather have a person handle it for you.

What if I cancel but change my mind later? No issue at all — you're welcome to start a new subscription, or simply place a one-time order, whenever suits you. Cancelling never closes the door; there's no penalty or waiting period for coming back.

Can I pause it instead of cancelling completely — say, if you're travelling, or your dog's needs change temporarily? Yes — you can pause your next delivery, or several, directly from your account whenever it suits you, and pick back up just as easily when you're ready. No need to cancel entirely if you just need a short break, and no need to contact us unless you'd prefer to.

When will I be charged, and when does delivery go out? Your subscription renews and charges automatically on the same date each month, based on your original order date, and delivery follows the same 3–7 working day window as a one-off order. If you'd like to shift your delivery date — to better match when your current jar is running low, for example — you can adjust this yourself in your account, or email us and we'll do it for you.

Can I change my delivery address, for a one-off order or for future subscription deliveries? Yes — you can update your delivery address directly in your account at any time before your next delivery is due to go out. If an order has already shipped, email us at veira.core.support@gmail.com and we'll do our best to redirect it, though that depends on the courier at that stage.

Does the 60-day money-back guarantee still apply if I'm on a subscription? Yes, in full. If you decide within 60 days that it's not right for your dog, we'll refund you and cancel any upcoming deliveries in the same conversation — you won't need to chase two separate things.

If you'd like a hand with anything to do with your subscription or delivery — or you just prefer talking to a person rather than clicking through settings — email us any time at veira.core.support@gmail.com. We handle these personally, and we're always happy to help.